Why we started Vetted North

Improving your home should be exciting. Too often it starts with uncertainty instead: who do you call, how do you know they're any good, and what happens to your details once you've filled in a form?

We started Vetted North to make that first step simpler and clearer for homeowners in North East England.

What we do

You tell us what you're looking to improve and answer a few questions about your home. You choose whether to hear from one, two or three specialists, and we use your answers and postcode to find suitable local specialists who cover your area and do the work you need. We show you who they are, and their checks, before they get in touch.

That's it. The number of specialists you choose, introduced openly, so you know who will contact you and why.

How we check the specialists we introduce

Every specialist we recommend has passed four checks:

1. They're a properly registered company.
2. They offer an insurance-backed guarantee for qualifying work.
3. Where the work needs it, they're registered with an appropriate Competent Person Scheme.
4. They have a Google rating above four stars.

We show you the evidence for each specialist we introduce, along with the date the checks were last confirmed. You can read more on how we check specialists.

What you can expect from us

• Plain English. Our guides explain the options so you can make a good decision, whether or not you use us.
• No pressure. Talking to a specialist doesn't commit you to anything.
• Openness about how we're paid. Our service is free for homeowners. Specialists pay us a fee for introductions.

We're starting with windows, doors and conservatory roofs, and we'll add more services as more specialists pass our checks. If you'd like to hear when a service reaches your area, you can register your interest on our homepage.